Privacy Policy

PERSONAL DATA

THE COMPANY created this website with the sole purpose of serving their customers. The website www.veevon.gr is simple and friendly to use while it is designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.
The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as on the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). The business has adapted to the GDPR framework.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.veevon.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

What is personal data?

Personal data is information that directly or indirectly identifies you. Indirect means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.

Generally

The information voluntarily provided by the users of the mentioned website is used by VEEVON, in order for its users to have direct and meaningful communication with the store, to provide them with answers to specific questions they ask and finally to serve and execute the orders their. The information collected by VEEVON through the website is intended to measure its traffic numbers, determine customer requirements for more products and facilitate transactions with the company. VEEVON does not distribute to any other organization or partner that is not connected to VEEVON the e-mail addresses, or any other information concerning its users and customers, except to direct partners in the order service process.

Gathering information

VEEVON designed its website so that its users can visit it without having to reveal their identity unless they choose to do so. Visitors to our website are asked to provide us with their personal data only in the event that they want to order product(s), register on our website and/or send an email to info@veevon.gr.

Use of Information. VEEVON collects four types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute his order from www.veevon.gr, (3) data that the user gives us in contest entries that take place from time to time, (4) data that the user gives us for activation of telephone and internet services, (5) data that the user gives us when connecting through another platform ( ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery details of an order, billing information or details about an offer you have requested. VEEVON makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by VEEVON, (iv) special offers of VEEVON, (v) activation of telephone or internet service, (vi) receipt of prizes after a competition draw. You have the possibility to choose whether or not you want to receive such communications from VEEVON by sending your request via e-mail to the email address info@veevon.gr

Access to Information. Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are needed the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the identity of the customer remains strictly confidential and is checked only by the competent responsible department of VEEVON. Your submission of your personal data means that you consent to the use of this data by VEEVON employees for the reasons stated above. VEEVON requires its employees and website maintainers to provide its user-customers with the level of security stated in this Privacy Statement. Under no other circumstances may VEEVON share your personal information with others without your prior consent, unless required to do so through legal means. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).

Use of personal data

We will use your personal data for the purposes described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this privacy policy, unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.

Use of customer data for advertising purposes To continually improve and enhance our services, we may send you marketing emails related to our business that may be of interest to you. You can choose the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of sms to the mobile phone number, which you have given us during your order, is done in order to inform you about the progress of your order. From the account you have created on our website, you can choose whether or not you want to receive advertising/promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. – However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have are of interest. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving e-mails for marketing purposes, please follow the instructions in the e-mail you receive.

Legal obligations and legal defense We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or those of others.

Use of the VEEVON home page (www.veevon.gr) This privacy policy also applies to the use of our website www.veevon.gr (“Website”), with the following privacy mechanisms and features.